Thee Marketing Agency Your Business Needs

Having difficulties promoting or building your online presence?

Want to have a loyal and targeted customer base?

Need a centralized platform for your reputation management?

LocalMatic offers local businesses a comprehensive marketing software solution, streamlining customer engagement and marketing efforts through automated appointment scheduling, personalized messaging, and simplified lead generation, resulting in enhanced efficiency and seamless customer interactions.

Improve Search Ranking

Businesses with higher reviews are 2x more likely to be ranked better on search results. Responding to reviews will also make an impact and encourage more reviews.

Manage + Respond

88% of consumers read online reviews before visiting a local business and 61% are more likely to contact a business after reading positive reviews.

Analyze Impact

Use our tracking system along with Google Analytics to generate strategic plans for your next marketing campaigns.

Automate Your Business

LocalMatic offers local businesses comprehensive automation software & services solution, streamlining customer engagement and marketing efforts through automated appointment scheduling, personalized messaging, and simplified lead generation, resulting in enhanced efficiency and seamless customer interactions.

Meet Your Customers Where They Are

Communicating with customers where they are is vital for building strong relationships and maximizing engagement. By meeting customers on their preferred platforms, businesses demonstrate a customer-centric approach, create a more personalized experience, and ensure messages reach the right audience at the right time, fostering trust and loyalty.

Communication Is Key

Companies that respond to consumer inquiries in 15 min or less see 90% satisfaction rates from customers according to research from Invespcro. 53% of customers expect a response to social media queries within 30 minutes and 73% expect a response within 1 hour, per Sprout Social. Consumers are 37% likely to recommend a brand that responds to inquiries in under 15 minutes, versus just 15% if the business takes longer than 15 minutes, per Gladly.

Conversations

LocalMatic's communication system allows you to actively engaging with your customers through your website chat widget, SMS, Google My Business, and social media. This becomes a strategic catalyst for boosting local SEO and driving customers to local businesses. With seamless integration and real-time responsiveness, LocalMatic ensures that every touchpoint is optimized for engagement, signaling search engines about your local relevance and authority. By harnessing LocalMatic comprehensive communication tools, local businesses not only foster positive customer interactions but also cultivate an active online presence that attracts foot traffic, garners reviews, and elevates their local visibility, resulting in tangible growth and success.

Request Demo!

Most-Used Features

CRM + Form Builder:

LocalMatic's CRM integrates seamlessly with a form builder and automation tools. This allows you to create custom forms for lead generation, capturing essential information from potential clients. The automation features enable you to set up follow-up sequences, segment leads based on their behavior, and trigger personalized responses. The integration of CRM, forms, and automation streamlines lead management, making it easier to nurture prospects and convert them into customers.

Reviews

LocalMatic's review management tools help you gather, manage, and respond to customer reviews. You can automate review requests, making it convenient for satisfied customers to leave positive feedback. The ability to monitor and respond to reviews from a single dashboard enhances your brand's online reputation, improves customer engagement, and boosts credibility.

Webchat

The webchat widget offered by LocalMatic enhances customer communication by allowing real-time interactions on your website. It enables visitors to ask questions, seek assistance, or engage in conversations, providing immediate support. This fosters a positive user experience, increases engagement, and can lead to higher conversion rates. The integration of webchat with other LocalMatic features ensures that inquiries and interactions are seamlessly integrated into your overall customer management strategy.

Email Marketing

LocalMatic email and SMS marketing tools empower you to create and send targeted, personalized messages to your audience. The platform's automation capabilities enable you to design drip campaigns, segment your list based on various criteria, and deliver relevant content at the right time. The combination of email and SMS marketing helps you maintain consistent communication, engage leads and customers, and drive conversions effectively.

Reputation Management

Positive customer reviews are a crucial factor in local SEO. LocalMatic's review management tools can help you gather and showcase positive feedback, which can improve your online reputation and influence search engine rankings.

Review Management

Manage your reviews and respond to them in one easy dashboard to show your advocates you appreciate their feedback and show your new visitors your engagement.

Review Requests

Send out a blast or a client specific request for reviews. Our system makes it easy for you to push email or SMS campaigns for marketing, deals and promotions, and request reviews.

Most-Used Features

CRM + Form Builder:

LocalMatic's CRM integrates seamlessly with a form builder and automation tools. This allows you to create custom forms for lead generation, capturing essential information from potential clients. The automation features enable you to set up follow-up sequences, segment leads based on their behavior, and trigger personalized responses. The integration of CRM, forms, and automation streamlines lead management, making it easier to nurture prospects and convert them into customers.

Reviews

LocalMatic's review management tools help you gather, manage, and respond to customer reviews. You can automate review requests, making it convenient for satisfied customers to leave positive feedback. The ability to monitor and respond to reviews from a single dashboard enhances your brand's online reputation, improves customer engagement, and boosts credibility.

Webchat

The webchat widget offered by LocalMatic enhances customer communication by allowing real-time interactions on your website. It enables visitors to ask questions, seek assistance, or engage in conversations, providing immediate support. This fosters a positive user experience, increases engagement, and can lead to higher conversion rates. The integration of webchat with other LocalMatic features ensures that inquiries and interactions are seamlessly integrated into your overall customer management strategy.

Email Marketing

LocalMatic email and SMS marketing tools empower you to create and send targeted, personalized messages to your audience. The platform's automation capabilities enable you to design drip campaigns, segment your list based on various criteria, and deliver relevant content at the right time. The combination of email and SMS marketing helps you maintain consistent communication, engage leads and customers, and drive conversions effectively.

Run Your Business On The Go

LocalMatic is the ideal solution for busy professionals on the go, offering a comprehensive suite of tools accessible from anywhere. Its mobile-friendly interface ensures you can manage leads, engage customers, and execute marketing campaigns seamlessly from your smartphone or tablet, empowering you to stay connected and productive while on the move.

LocalMatic's standout features, like SMS notifications, ensure that important updates and messages notifies you instantly about important events, while its powerful automations streamline tasks and interactions, allowing you to maintain a dynamic and responsive presence even while you're away.

Request Demo!

Easily Boost SEO

LocalMatic's tools, such as webchat widgets and automated responses, provide a seamless and engaging experience for website visitors. Positive customer reviews are a crucial factor in local SEO. LocalMatic's review management tools can help you gather and showcase positive feedback, which can improve your online reputation and influence search engine rankings. Our integrations with Google My Business and tools for managing local reviews can enhance your local SEO efforts. Our email and SMS marketing capabilities allow you to share valuable content and updates directly with your audience. High-quality, shareable content can attract inbound links from other websites, a factor that contributes to SEO.

The One-Stop-Shop For Running Your Business.

LocalMatic stands as an all-encompassing solution, serving as a one-stop shop for propelling businesses towards success. With its diverse array of integrated tools, it addresses every facet of business operations, from lead generation and customer management to marketing campaigns and engagement strategies. Through its seamless automation, personalized communication, and comprehensive analytics, LocalMatic empowers businesses to streamline processes, nurture relationships, and make informed decisions. By providing a unified platform that combines CRM, marketing automation, review management, webchat widgets, and more, LocalMatic ensures that businesses have the means to efficiently navigate the complexities of modern entrepreneurship, all while orchestrating a cohesive and impactful journey towards lasting success.

ChatWidget Your Website

Incorporating a chat widget into a local business's digital strategy, especially when coupled with automation systems like LocalMatic or SMS follow-ups, can help nurture leads, improve customer engagement, and increase conversion rates. It's a modern and effective way to enhance the overall customer experience and drive business growth. Integration with SMS expands the reach of the chat system. Compared to hiring additional staff for customer support, implementing a chat system is a cost-effective way to manage customer inquiries and provide timely responses.

  • Chat widgets provide real-time communication, allowing local businesses to engage with potential customers immediately. This quick response time can lead to higher customer satisfaction and conversions.

  • Integration with SMS expands the reach of the chat system. Businesses can engage with leads not only through the website but also through text messages, increasing the chances of reaching potential customers where they are most comfortable.

Compared to hiring additional staff for customer support, implementing a chat system is a cost-effective way to manage customer inquiries and provide timely responses.

The One-Stop-Shop For Running Your Business.

LocalMatic stands as an all-encompassing solution, serving as a one-stop shop for propelling businesses towards success. With its diverse array of integrated tools, it addresses every facet of business operations, from lead generation and customer management to marketing campaigns and engagement strategies. Through its seamless automation, personalized communication, and comprehensive analytics, LocalMatic empowers businesses to streamline processes, nurture relationships, and make informed decisions. By providing a unified platform that combines CRM, marketing automation, review management, webchat widgets, and more, LocalMatic ensures that businesses have the means to efficiently navigate the complexities of modern entrepreneurship, all while orchestrating a cohesive and impactful journey towards lasting success.

Frequently Asked Questions

How can your software increase our brand's visibility and engagement online?

This can be a loaded question but to name a few features; our platform has a social media scheduler for you to publish content across multiple social platforms. Additionally, our audience tracking and reports provides valuable insight to how and when your visitors are engaging with your brand. Furthermore, our communications system allows you to engage with your visitors from multiple sources from one convenient platform. For more details about our robust platform, please book a demo.

Do you offer a trial?

No. While we don't have trial periods, rest assured that you have the flexibility to cancel your subscription at any point. Our unwavering confidence in our platform stems from our strong belief that utilizing our software will deliver exceptional value beyond measure. A trial period may not accurately reflect the value and impact that our services can provide, potentially leading to unrealistic expectations or incomplete assessments of our capabilities.

How does your software help me run my business better?

Our scheduling and communications systems allow you to easily keep track of appointments and follow up with your visitors. Not only have we integrated a Customer Relations Manager (CRM) and pipeline but we have also automated systems in place to make repetitive tasks a thing of the past. Our calendar system will automatically place leads in the proper stage of your pipeline and send out reminders, internal notifications, and review requests when you've deemed the customer has met the end of their journey. You can find out more about our automations system with a demo.

How user friendly is your software and do you offer any training or support?

Absolutely! We offer support and training during our onboarding call. You'll be introduced to the platform during our demo call and we will demonstrate how easy it is to use. We also offer a variety of support channels by email, our help desk, and phone support you can call or text when you're feeling stuck. Ultimately our job is to help you get familiar with the platform and streamline your business for efficiency and gain more leads.

What types of marketing does your platform provide?

We provide you with the tools necessary to generate leads, email marketing, sms marketing, and social media marketing. We also offer some templates for you to jump start your marketing campaigns and also offer some tailor maid campaigns you can purchase or upgrade your plan. Our upgraded plans come with a design set for you to launch your marketing campaigns in no time. Our design sets make it easier for you to replace the texts and images to fit your business and post them to your social media channels optimized for each platform you with to post on. You can learn more about which option is best for you with a demo.

How do you handle negative comments or feedback on our social media channels?

Using our platform you'll be able to monitor and respond promptly to your reviews and engage with your audience. Sometimes some reviews are blown out of proportion which is why we have embedded a dispute link to Google My Business as reviews come in making it easier to dispute the spam reviews. Another way we limit the negative reviews is through our automated reviews request links. Low star ratings are sent to a survey page to collect feedback.

Empower your business with the transformative power of intelligent automation and customer engagement!

© 2023 LocalMatic Solutions - All Rights Reserved.